BPW (registrar)
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FixedFloat
Lightning-fast swaps, BTC LN supported
Started 03 Oct 2026 · 15:41 · 5 replies · 334 views
Had this exact thing happen last year with a different gateway — learned my lesson.
This time around my gateway got suspended because the chargeback rate hit 4%. The gateway is holding my funds for 180 days as per their terms.
Anyone dealt with this? Is there any way to get the funds released faster?
For what it is worth, the 180-day hold is standard in the payment processing industry. It is written into the card network rules, not something the gateway invented.
The only way to get funds released faster is to prove that the chargebacks were fraudulent, not legitimate customer disputes. That requires documentation you likely don't have.
The funds are gone. Treat them as a loss and move on.
Trying to fight a payment gateway hold is rarely worth the legal fees. You're better off setting up a new entity with a new gateway and accepting that this was an expensive lesson.
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